One solution, every industry, each in its own way.
How NoMásFilas adapts to clinics, municipalities, banks, pharmacies and everyone else. Find the recommended setup for your sector.
Clinics and Healthcare
The queue system that transforms patient care
The problem
- Patients wait 40+ minutes standing in the waiting room
- Older adults don't use complex apps
- Emergencies and appointments get mixed, overwhelming staff
Our solution
- Scheduled appointment or walk-in queue from the phone
- AI prioritizes emergencies automatically
- Waiting-room TV showing tickets in real time
Recommended setup
- Service points: Admissions, General Medicine, Specialties, Laboratory
- Queue types: Scheduled appointment · Walk-in queue · Emergency
- Hardware: Any TV + a tablet at reception
Included tickets
1,000 free tickets per month per company, forever. The quota resets on the 1st of every month. Additional tickets: Coming soon.
Does it integrate with HIS or electronic health record systems?
Yes. We have a REST API to send the "ticket served" event to your HIS and receive confirmations. Advanced integrations will be available soon.
Municipalities
Citizen services without pre-dawn lines
The problem
- Residents line up as early as 6 a.m. to get a spot
- Mixed procedures overwhelm service windows
- No reliable reports to oversee service times
Our solution
- Online booking with an exact date and time
- WhatsApp notification the day before
- Time reports by procedure and by staff member
Recommended setup
- Service points: Payments, Licenses, Permits, Certificates, General service
- Queue types: Scheduled appointment · Walk-in queue
- Hardware: TV + thermal printer (mixed audience, including older adults without smartphones)
Included tickets
1,000 free tickets per month per company, forever. The quota resets on the 1st of every month. Additional tickets: Coming soon.
Does it comply with government transparency regulations?
Yes. We export reports in CSV/Excel with a timestamp per ticket (arrival, wait, service, exit) for audits. Advanced audit options will be available soon.
Banks
Tellers, bankers and VIP service on a single platform
The problem
- VIP customers wait in the same line as regular teller customers
- Bankers sit idle while tellers are swamped (and vice versa)
- Complaints with no traceability or resolution reporting
Our solution
- Separate queues: Teller, Personal banker, VIP
- Appointments required to see a personal banker
- Dashboard of times by agent and by transaction
Recommended setup
- Service points: Teller, Personal banker, VIP service, Complaints
- Queue types: Teller: walk-in queue · Personal banker: appointments only · VIP: priority
- Hardware: TV + 2 tablets at the reception counter
Included tickets
1,000 free tickets per month per company, forever. The quota resets on the 1st of every month. Additional tickets: Coming soon.
Does it integrate with core banking systems (FIS, Temenos, others)?
Yes, via REST API with webhooks. We support custom integration for banking systems. Specific connectors will be available soon.
Pharmacies
Prescriptions and consultations without crowds
The problem
- Long lines to pick up prescriptions
- Older adults without smartphones get left out
- Cashier swamped at peak hours and disorganized pharmacist consultations
Our solution
- Printed QR at the counter for walk-ins
- Optional physical ticket via thermal printer
- Separate queues: Cashier, Prescription pickup, Consultation
Recommended setup
- Service points: Cashier, Medication pickup, Pharmacist consultation
- Queue types: Walk-in queue (all)
- Hardware: TV + thermal printer (60% of customers are older adults)
Included tickets
1,000 free tickets per month per company, forever. The quota resets on the 1st of every month. Additional tickets: Coming soon.
Does it integrate with POS or inventory systems?
Yes. Via Zapier (no code) or REST API for custom systems. When a ticket is served, we can trigger events to your POS to sync the sale + customer identification.
Payment Centers
Utility payments without physical lines
The problem
- Long lines to pay electricity, water, internet
- Idle cashiers while others are swamped
- Customers don't know which counter will serve them
Our solution
- Customers take a number from their phone without being there
- Automatic balancing across available cashiers
- TV with upcoming numbers and estimated time
Recommended setup
- Service points: Bills and services, Loans and payments, Invoices
- Queue types: Walk-in queue (all)
- Hardware: TV + optional thermal printer
Included tickets
1,000 free tickets per month per company, forever. The quota resets on the 1st of every month. Additional tickets: Coming soon.
Does it handle agreements with utility companies?
We configure the available payment types based on your agreements (electricity, water, gas, internet, phone). Each transaction can have its own flow and separate reporting.
Car Washes
Your customer waits in their car, not in line
The problem
- Drivers lose 30+ minutes in line
- No visibility into how long until their turn
- Premium detailing gets mixed with express washes
Our solution
- Customers take a number from their phone without being physically there
- Notification when it's their turn (10 min before)
- Separate queues: Express vs Detailing
Recommended setup
- Service points: Express wash, Full wash, Premium detailing
- Queue types: Walk-in queue (express) · Scheduled appointment (detailing)
- Hardware: TV only at the entrance (shows upcoming tickets)
Included tickets
1,000 free tickets per month per company, forever. The quota resets on the 1st of every month. Additional tickets: Coming soon.
Does it work with several wash bays at once?
Yes. Each bay is set up as an independent desk and you can assign wash types per bay (e.g. bay 1: express, bay 2: detailing). The customer is automatically assigned to the available bay.
Hair and Beauty Salons
Reduce no-shows and serve without waits
The problem
- Sky-high no-shows on bookings (30%+)
- Customers sit and wait for 30+ minutes
- Short and long services get mixed in the same queue
Our solution
- WhatsApp reminder 24h before
- Customers take a number and come back when it's their turn (no waiting on site)
- Separate queues by service: quick cut vs. long color job
Recommended setup
- Service points: Haircut, Hair color, Treatments
- Queue types: Scheduled appointment · Walk-in queue
- Hardware: TV only, or nothing (customers use their phones)
Included tickets
1,000 free tickets per month per company, forever. The quota resets on the 1st of every month. Additional tickets: Coming soon.
Can I charge holding fees or deposits to confirm bookings?
Via integration with Stripe Checkout. You set the deposit amount per service and customers pay when booking. No-shows lose the deposit automatically.
SMBs and Retail
Professional. Without a big-company budget.
The problem
- Traditional solutions cost $2,000+ USD in hardware
- No budget for kiosks or technicians
- Staff with no time to learn complex systems
Our solution
- Set up in 10 minutes without technicians
- Works with the TV you already have
- Free-forever plan with 1,000 tickets/month (about 33 numbers or bookings per day)
Recommended setup
- Service points: General service, Returns, Cashier
- Queue types: Walk-in queue
- Hardware: TV only (the one you already have)
Included tickets
1,000 free tickets per month per company, forever. The quota resets on the 1st of every month. Additional tickets: Coming soon.
How much does it cost to get started?
$0. Starter includes 1,000 free tickets per month per company, forever. The quota resets on the 1st of every month. Additional tickets will be available soon. You don't need a card to sign up.
Notary Offices
Legal procedures with a booked time slot
The problem
- 3-hour lines for deeds and powers of attorney
- Older adults with little tolerance for waiting
- Procedures involving physical documents can't be sped up online
Our solution
- Book an exact time, avoid physical lines
- Notification when their turn is approaching
- Tickets identify the type of procedure (signature, copy, deed)
Recommended setup
- Service points: Signatures and authorizations, Deeds, Copies and certificates
- Queue types: Appointment (deeds) · Walk-in queue (copies)
- Hardware: TV + thermal printer (older clientele)
Included tickets
1,000 free tickets per month per company, forever. The quota resets on the 1st of every month. Additional tickets: Coming soon.
Does it keep an auditable record of tickets for legal purposes?
Yes. Every ticket is recorded with timestamps for when it was taken, called, served and closed. Exportable as CSV/signed PDF. Advanced audit options will be available soon.
Restaurants and Food
Tables or pickup without customers standing outside
The problem
- Customers wait standing outside the restaurant
- Confusion over who's next for a table
- Takeout orders mixed with customers waiting to dine in
Our solution
- Customers take a number and wait in their car or nearby
- Notification when the table or order is ready
- Separate queues: Table for 2/4 vs Order pickup
Recommended setup
- Service points: Table for 2, Table for 4, Online order pickup
- Queue types: Walk-in queue (all)
- Hardware: TV at the entrance (shows upcoming tickets)
Included tickets
1,000 free tickets per month per company, forever. The quota resets on the 1st of every month. Additional tickets: Coming soon.
Does it integrate with kitchen order or POS systems (Toast, Square)?
Via Zapier (no code) or REST webhooks. When a customer takes a number, we can send the event to your POS to prepare the order. Direct connectors will be available soon.
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